How America's AI Trust Issues Could Impact the Midterms

From social media to sports betting, Americans have become remarkably willing to adopt new technologies without necessarily believing they're good for us or our health, our society, or our planet. Artificial intelligence may be the clearest example yet.Just 39% of Americans say AI has a positive impact on society, compared with 44% who believe its impact is negative, according to a national survey conducted this month by my company, Outward Intelligence. Only 15% say they're excited about AI's growth.But here’s the disconnect: While 58% of Americans don't trust the leaders of AI companies to make decisions in society's best interests, 41% say they use AI chatbots every day. Among Americans who believe AI harms society, roughly half use AI chatbots at least weekly.In some ways, this shouldn't surprise us. People can appreciate the convenience of social media while questioning its effects on children. They can participate in the boom in sports betting while worrying about its consequences, from addiction to financial hardship. They can shop online while worrying about the decline of local businesses. And they can rely on smartphones while believing those devices have undermined atten...